Integrations
Integrations: what works and what is next
Several agents can share one connection, each with its own access level. A connection by itself gives an agent no rights.
Works today
Tasks in the app
The assistant chat and per-agent chats in the web app and on Android.
Files
PDF, DOCX, XLSX, PPTX: agents read them and create documents from templates.
Schedules and events
An agent runs on request, on a schedule or on an event.
Coming soon
Each channel is switched on after testing on real accounts.
- soon
Telegram bot
Replies to people who wrote to the bot.
- soon
WhatsApp Business
A narrow assistant for bookings and support. Not a general chatbot: WhatsApp rules do not allow that.
- soon
Google and Microsoft calendars
Availability checks and bookings in a chosen calendar.
- soon
Email
Draft emails and replies with approval.
- soon
CRM via your own connector
Connects through your system's HTTP API.
Questions
Can I limit what an agent can access?
Yes. Permissions are granted per agent, down to a single calendar or chat.
Need an integration that is not listed?
Write to [email protected]: CRMs and other systems connect through an HTTP API.
Start with files and tasks
This works today; channels will be added to the same agents.